FAQ – Used cars in Terrebonne
Frequent questions about Kasano in Terrebonne: 1st, 2nd and 3rd chance financing, trade-ins, CARFAX, test drives, WhatsApp, hours and address of the dealership.
Kasano is in Terrebonne and welcomes customers from Lachenaie, La Plaine, Mascouche, Repentigny, Laval, Blainville, Sainte-Anne-des-Plaines and Montréal-Nord.
Buying
Where are you located?
Kasano is at 4215 Montée Gagnon, Terrebonne, QC J6Y 1K9, Canada, in Terrebonne, near Highway 640. We welcome customers from Terrebonne, Lachenaie, La Plaine, Mascouche, Laval, Blainville, Sainte-Anne-des-Plaines, Repentigny and Montréal-Nord.
What are your opening hours?
Monday to Friday 10 a.m. to 5 p.m. and Saturday 10 a.m. to noon. Closed on Sunday.
In which languages can I be served?
The website is in French and English: write or call us in the language you prefer.
Which areas do you serve?
Our customers mainly come from Terrebonne, Lachenaie, La Plaine, Mascouche, Repentigny, Laval, Blainville, Sainte-Anne-des-Plaines and Montréal-Nord, via Highways 640 and 25.
What documents should I bring to buy a vehicle?
Bring your valid driver’s licence and your method of payment. You will also need to insure the vehicle before you drive it away, so have your insurer’s details at hand. If your situation is unusual, an advisor at 514-819-9812 will tell you if anything else is needed.
Do the prices shown include taxes?
Prices are shown before taxes: GST (5%) and QST (9.975%) are added when you buy from a dealer in Québec. For the exact amount on a specific vehicle, ask an advisor at 514-819-9812.
Can I reserve a vehicle online?
The website does not take reservations. If a car interests you, contact us at 514-819-9812 or sales@kasano.ca and a team member will confirm what can be done for that vehicle.
I live far from Terrebonne. Can I still buy from you?
Yes, you can write or call us from anywhere. Ask your questions about the vehicle remotely, then plan to come to 4215 Montée Gagnon, Terrebonne, QC J6Y 1K9, Canada to see it. Nothing is published about delivery, so a team member will confirm the options with you.
Is the inventory on the website up to date?
The vehicles on the website come straight from Kasano’s own listing and are refreshed regularly. A car can still sell between two updates, so call before you come in to confirm it is still available.
Visits and vehicles
Can I message you on WhatsApp?
Yes, at 514-819-9812. On each vehicle page, the WhatsApp icon next to the title prepares a message with the vehicle’s link.
Can I take a test drive?
Yes. Book a test drive from the vehicle page or call 514-819-9812 to confirm the vehicle is available before you come.
Do you provide a CARFAX report?
A CARFAX report is available for many vehicles, right on their page. For the others, ask the team.
Are your vehicles inspected?
Yes, our used vehicles are inspected and ready to drive safely. Ask the team about any specific vehicle.
What should I check before coming to see a vehicle?
Note the vehicle’s stock number or link, confirm it is still in stock and check our hours: Monday to Friday 10 a.m. to 5 p.m., Saturday 10 a.m. to noon. Bring your licence if you want to drive it.
Do you offer a warranty on your vehicles?
Warranty terms are not published on the website and can vary from one vehicle to another. A team member will confirm what applies to the vehicle you are interested in.
Financing
Do you offer financing if my credit is weak?
Yes: Kasano offers 1st, 2nd and 3rd chance credit financing, including second-chance financing. Fill in the online credit application or call 514-819-9812. Financing is subject to lender approval.
How does the weekly payment shown work?
It is an estimate to give you an idea (example: 9.99% over 72 months, taxes extra). The real payment depends on lender approval and your file.
What documents do I need for a financing application?
The online application first collects basic details about you and your situation. Depending on the lender, proof of income and proof of address may then be requested. An advisor will tell you exactly what your file needs.
Do I need a down payment?
That depends on the lender’s decision, which looks at your file and the vehicle you choose. We cannot promise it in advance, so talk to an advisor at 514-819-9812. A trade-in can also serve as a down payment.
What happens after I send my financing application?
The team reviews your application and gets back to you quickly by phone or e-mail to discuss it and complete the file if needed. The file then goes to the lender, and financing remains subject to the lender’s approval.
Trade-in and selling
Do you take trade-ins?
Yes. Send your vehicle’s details (year, make, model, mileage, VIN) through the “Sell or trade” form and the team gets back to you with an evaluation. You can also sell us your vehicle without buying one.
Can I sell you my car without buying one?
Fill in the valuation form with your vehicle’s details and say in the notes that you only want to sell. A team member will reply and confirm the next steps with you.
My vehicle still has a loan on it. Can I trade it in?
Mention it in the valuation form, with the lender’s name if you know it. An advisor will explain how the balance is handled in your case before you decide anything.